In this webinar, Milestone experts Tammie Carlisle and Keith Brophy discussed key trends impacting travel consumers and the opportunities which still exists for a hotels.

2020 has been challenging yet offers opportunities to attract local business, staycations, or leisure travelers. With the right cleaning protocols in place you can still communicate your value and attract travelers to your hotel. Hotel budgeting for 2021 offers opportunities to enhance your digital presence, show case new experiences and become technologically savy

Key topics in this recap video:

• Key trends and review industry stats through the summer season
• Digital transformation and rebuilding your foundation and creative tuning
• Digital storytelling and enhanced customer communication opportunities
• Advanced digital techniques that can give you advantage: Local, AMP, voice search, schemas
• Case studies of hotels doing it right