Since early March Milestone has been helping customers manage the business impact of Covid-19 and developed a Crisis-Recovery-Growth (CRG) framework. The purpose of the CRG framework is to help customers adjust and respond to the crisis and prepare to react as it evolves.

As part of the CRG series of content we have developed the hotel reopening checklist for the community. The checklist covers actions related to digital marketing that your property can take during the various stages of crisis and hotel reopening.